How Nexora Remote Care is Redefining Energy Storage Warranty

Why Nexora Remote Care is the future of energy storage warranty

What is Nexora Remote Care™?

Nexora Remote Care™ is an innovative remote monitoring service included in Nexora’s highest warranty plan. It provides 60 free remote system check-ups over 15 years — performed quarterly by Nexora’s certified service engineers. Nexora sets a new benchmark for what energy storage valanty should mean: full protection, active diagnostics, and peace of mind for 15 years.

This is more than a warranty. It’s ongoing technical supervision of your energy storage system, ensuring performance, safety, and reliability — year after year.

How does Nexora Remote Care™ work?

Technically:

• Nexora systems connect to Nexora Cloud via the inverter or energy management controller (EMS).

• Once per quarter, operating data (voltage, temperature, cycles, alerts) is automatically transmitted to our monitoring center.

• A Nexora engineer analyzes the data, comparing it to technical thresholds and historical trends.

Operationally:

• Each check-up is logged in the service system and linked to the serial number of your device.

• The customer receives a status report via email, confirming system health or suggesting recommended action.

• Nexora partners can view all reports in the Partner Dashboard for full transparency and support.

What does the customer gain?

Nexora sets a new industry benchmark for what an energy storage warranty should offer — not just long-term coverage, but proactive care and real technical oversight.

✅ Peace of mind for 15 years

There’s no need to worry about system performance. Nexora engineers are watching over it — so you don’t have to.

✅ Active warranty protection

In the unlikely event of a problem, Nexora’s detailed diagnostics history makes warranty claims faster and easier.

✅ Professional remote reports

Quarterly reports delivered via email keep the customer informed, without requiring any technical knowledge or app installation.

What does the partner gain?

A powerful sales advantage

“15-year warranty with 60 free system check-ups” – this is a unique benefit that makes Nexora stand out from all competitors.

A reason to stay in touch

Nexora Remote Care provides a built-in follow-up system, enabling you to reconnect with the customer regularly and even upsell future services or upgrades.

Access to insights via Partner Dashboard

Every partner gets direct access to the full diagnostics history of their customers’ systems — increasing trust and reducing support burden.

Why are 60 check-ups a market breakthrough?

Most brands only offer a passive warranty — “we’ll fix it if it breaks.”

Nexora flips that model: we watch, check, confirm, and protect.

You get:

✅ 60 scheduled diagnostics

✅ 15 years of active remote care

✅ Engineers available 24/7

✅ Full integration with Nexora’s serial number verification system

This is the highest level of energy system protection ever offered to individual customers.

Summary

Nexora Remote Care™ is more than peace of mind — it’s a new industry benchmark in long-term technical protection.

60 check-ups. 15 years of warranty. 0 compromises.